Why am I getting frequently disconnected?

Modified on Wed, 21 Jun 2023 at 08:09 PM

If you're getting disconnected frequently, make sure to have a look at below troubleshooting tips.

  • Refresh your web browser

  • Kindly clear the browser cache memory

  • Check your Audio/Video permissions.
    Click on the padlock icon next to the URL field and make sure the Camera and Microphone are set to Allow for the airmeet.com webpage.

  • Restart your web browser
    Sometimes browser settings require a browser restart for changes to take effect.

  • Make sure you have disabled VPN/Firewall, which might be blocking your access.

  • Kindly check you are accessing Airmeet on a supported browser

Suggested Articles:

How to clear site cache memory on your browser?

What browsers are supported by Airmeet?

How do I grant camera and mic permission?

How do I prepare my network in case of firewall or VPN to access Airmeet?

Need more help? Contact support@airmeet.com or visit our 24*7 Support Lounge. 

Want to brainstorm and connect with other Airmeet Users and Event Professionals from around the world?  Fill in the form to Join our community on Slack.


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