Speaker Troubleshooting

Troubleshooting help

My mic is not working?
Backstage/Live Stage: If you have mic issues while on the backstage or live stage then click on the 2-line button and select "Audio & Video Se...
Thu, 20 Oct, 2022 at 12:42 PM
How to remove sound echo during interaction on Stage/backstage?
The following may be the possible reasons for audio echoes during your event. Kindly follow the tips below to fix them:   Ensure you have only one ...
Thu, 20 Oct, 2022 at 12:43 PM
My camera is not working?
If you can't see your camera feed, please try one of the following options:  1. Please check that you have a working camera.  2. Please check...
Thu, 20 Oct, 2022 at 12:43 PM
I am not able to view the video of other speakers, what should I do?
If you're unable to view or hear another speaker while backstage or on stage, kindly perform the following troubleshooting tips: Reset the In...
Thu, 20 Oct, 2022 at 12:44 PM
I got disconnected. How do I get back to the event?
Disconnection could be a result of poor internet connectivity or a technical glitch. To connect again, please try the following steps:  1. Pleas...
Thu, 20 Oct, 2022 at 12:46 PM
My video is not visible and a broken camera icon is visible to others. What to do?
If your video is not visible and the below icon is visible to others, it could happen because another application (other than Airmeet) on your device ...
Thu, 20 Oct, 2022 at 12:46 PM
Screen Sharing Troubleshooting
Some users may encounter problems when screen sharing because of browser preferences or operating system (OS) preferences. Here are some common issues...
Thu, 20 Oct, 2022 at 12:47 PM
Can two speakers present/share their screens simultaneously?
No, the screen can only be shared/presented by one speaker at a time. .Need more help? Contact support@airmeet.com or visit our 24*7 Support...
Thu, 20 Oct, 2022 at 12:48 PM
Can speakers deliver their session using their mobile phone or ipad?
Yes, speakers can deliver their sessions using their mobile phones. Currently, the speaker can access the session through Airmeet iPhone & iPad appl...
Thu, 20 Oct, 2022 at 12:49 PM