How to check how many tickets were sold and details of the ticket holders?

Modified on Thu, 22 Feb 2024 at 06:30 PM




Step 1: Go to the "Events Dashboard" > "Registration" tab > "Ticketing" tab. You can view the Quantity and sale status for each ticket tier. The Quantity 'X/Y' denotes that 'X' tickets out of 'Y' have been sold.


Step 2: To view the list of ticket holders, go to the People tab > 'Attendees' on the event dashboard. You can view and download the list of all registered Airmeet users.



On your Stripe Dashboard

Step 1: Log in to your Stripe dashboard. Click on the 'Payments' tab on the left.

Step 2: Each line item in this section corresponds to a single ticket sale/transaction.

Step 3: ‘Customer’ is the email ID entered by the attendee while purchasing the ticket.

Step 4: You can click and drill down into each transaction to view the full checkout summary for each transaction.

a) ‘Items’ in the checkout summary will correspond to various ticket types.

b) ‘Amount’ will correspond to the amount paid by the attendee.

c) ‘Fee’ corresponds to the total fee charged on the transaction. It consists of two parts:

  • Stripe processing fees - This is the fee charged by Stripe for processing payments. You can read more about how Stripe calculates these fees under this page's ‘Payments’ section.
  • Airmeet Application Fee


 

d) ‘Net’ corresponds to the payout that you actually receive in your Stripe account.


Step 5: You can view and export all your recent payments from your customers.



Need more help? Contact support@airmeet.com or visit our 24*7 Support Lounge.




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