On your Airmeet Dashboard
Step 1: Go to the 'Tickets' tab on your Airmeet's dashboard. You can view the Quantity and sale status for each ticket tier. The Quantity 'X/Y' denotes that 'X' tickets out of 'Y' have been sold.
Step 2: To view the list of ticket holders, go to the 'Manage Registrants' tab. You will be able to view the list of all registered Airmeet users who attended the event.
We are working on upgrading this tab to show all the participants. Meanwhile, please contact firstname.lastname@example.org or visit us at our 24*7 Support Lounge for the entire list of attendees who purchased a ticket.
On your Stripe Dashboard
Step 1: Log in to your Stripe dashboard. Click on the 'Payments' tab on the left.
Step 2: Each line item in this section corresponds to a single ticket sale/transaction.
Step3: ‘Customer’ is the email id entered by the attendee while purchasing the ticket.
Step 4: You can click and drill down into each transaction to view the full checkout summary for each transaction.
a) ‘Items’ in the checkout summary will correspond to various ticket types.
b) ‘Amount’ will correspond to the amount paid by the attendee.
c) ‘Fee’ corresponds to the total fee charged on the transaction. It consists of two parts:
- Stripe processing fees - This is the fee charged by Stripe for processing payments. You can read more about how Stripe calculates these fees under the ‘Payments’ section of THIS page.
- Airmeet application fee - Airmeet charges a fee for the ticketing platform. This fee is a flat 8% of the ticket price for the free plan & 4% if you are on any of the paid plans on Airmeet.
d) ‘Net’ corresponds to the payout that you actually receive in your stripe account.
Step 5: You will be able to view and export all your recent payments from your customers.