TABLE OF CONTENTS


1. Overview

2. Customizing events & sessions during a live event or in preview mode

    2.1. Pre-event 

    2.3. During the event

    2.4. Walkthrough Video

3. Customize Event Experience

4. Rename the event navigation labels (Virtual Conference Format)

5. Customize Session Experience

6. Things to Keep in Mind




1. Overview


Customize the event space, modify the event theme, hide or show attendee details and clear the chat, Q&A, and polls when the event is live.


Choose from a dark or light ambiance for your event. Personalize the event interface in your brand colors. Configure precisely how you want your attendees to engage in the event with our advanced engagement controls.





2. Customizing events & sessions during a live event or in preview mode


As an event organizer, you can customize the event pre-event and during the event.


2.1. Pre-event 


Before the event starts, the organizer can enter the event via preview mode, allowing you to customize the event theme and change the setting according to your preferences.



Note: The RHS features such as chats, Q&As, polls, etc. is now available before the Event starts (Start Airmeet) will be available on preview mode for dry runs and rehearsals.

2.3. During the event


The organizer can customize the event theme and change the setting according to your preferences during the event.


Let's look in detail at how to change your event theme and live event settings.


2.4. Walkthrough Video

Customize Live Event Settings (Virtual Conference format)



Customize Live Event Settings (Webinar format)



3. Customize Event Experience


Hide/show your event's feed, attendee list, or clear feed.


Step 1: Go to the settings tab


Step 2: Click on the “Customize event” button.


Step 3: Scroll down to the “Event experience” section and perform the following actions.


a) Hide/show the event's feed & clear the event chats: An event organizer can hide or show the event’s feed & clear the event feed at your convenience.


b) Hide/show Attendee list: An event organizer can hide or show the attendee list (people tab) at your convenience.


c) Hide/show Walkthrough videoThis will hide the walkthrough video that appears for the attendees in the reception.


d) Hide/show Airmeet exit survey: Attendees are asked to rate the Airmeet platform experience when they exit a session. An event organizer can hide the exit survey for all the sessions & while leaving the event. 


e) Hide/show Schedule Meetings: This will allow attendees to schedule meetings with other attendees. Organizers can disable the feature from everywhere on the platform according to their preferences.

NoteIf the scheduled meeting is disabled/hidden during the event, the current meeting can still be hosted/attended, irrespective of whether the meeting organizer cancels the meeting.


4. Rename the event navigation labels (Virtual Conference Format)


To rename the event navigation label, kindly follow the below steps:


Step 1: Go to the settings tab towards the right-side top corner.


Step 2: Click on the “Customize event” button.

Step 3: Scroll down to the "Rename navigation labels" section.


Step 4:Select the label you want to rename and click on the "Renamebutton.


Step 5:Enter the desired label of your choice and press Enter or click on rename button again.





5. Customize Session Experience


Hide/show your session’s live chat, Q&A, polls, people in the session, attendee count, session timer or clear live chat, Q&A, and polls.


Step 1: Go to the settings tab


Step 2: Click on the “Customize event” button.


Step 3: Scroll down to the “Session experience” section and perform the following actions


a) Hide/show the session's feed & clear the chats: An event organizer can hide or show the session’s feed & clear the session’s feed.

Note: Clearing the session chat will clear the session chat for all the sessions.


b) Hide/show the session's Q&A & clear asked questions: An event organizer can hide or show the session’s Q&A & clear the asked questions by attendees.

Note: Clearing the Q&A will clarify the questions attendees asked for all the sessions.


c) Hide/show session polls & clear the published polls: An event organizer can hide or show the session’s session polls & clear the published polls for all the sessions.




Disclaimer : Clearing Session feeds, Q&A and Poll data may impact the post event analytics reports. Request you to perform the action accordingly.




d) Hide/show People in session: An event organizer can hide or show the participants list (people in session tab) for all the sessions.


e) Hide/show Emoji Reactions: Hiding Emoji Reactions will disable Reactions that appear on stage during the live session.
Note: This will not disable emojis on chat until you hide Live chat


f) Hide/show Attendee count: This will hide the attendee count during a live session on stage.
Note: Hiding the “People in session” will automatically hide the attendee count for a session.


g) Hide/show "Raise Hand" in session (Conference & Social Webinar  Format): Attendees will not be able to request you to join the stage. This will also hide the Raised hands tab from the Live session controls



6. Things to Keep in Mind

  • Changes at the session level would apply to all the live sessions.

  • All the event managers(Team members) can perform the above changes during the event.

  • Clearing Session feeds, Q&A and Poll data may impact the post-event analytics reports. Request you act accordingly.





Need more help? Contact support@airmeet.com or visit our 24*7 Support Lounge.


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