Roles and Permissions FAQs

Modified on Fri, 22 Dec 2023 at 10:22 PM



1. What are the different roles and access levels?

Owner: A team member who owns the community and has all access to the community is known as the owner.

Admin: A team member who can manage the whole account & has all access to the community except for removing or changing the owner.


Manager: A team member who can manage the account and has access to all community except billing privileges, such as purchasing new plans and add-ons and canceling existing plans.

Event Executive: A team member who ONLY manages events assigned to them by admins and managers without giving them any privileges to the rest of the dashboard, such as billing and integrations.


Related Article: How to assign a role & grant permissions to your team member (event manager) on Airmeet?




2. Why can't an Event Executive see any events on their dashboard after logging in?


By default, the Event Executives aren't assigned to any events. To assign an event to an Event Executive, you can follow these steps.

After completing these steps, the Event Executive should be able to see the assigned event on their dashboard.




3. What does the ‘Edit events’ toggle do?


The "Edit events" toggle allows a team member to make changes to an event’s schedule, emails, registrations, and other settings, similar to what an Admin can do within the event dashboard.




4. Can I modify the default settings? If yes, how?

Yes, you can modify the default settings. To do this, follow these steps




5. What happens when I modify the default settings of a particular user role: Manager or Event Executive?

When you modify the settings of a particular role, the new settings are enforced for all users of that role for all events: ongoing, upcoming, or completed.




6. My team member is unable to edit event settings?

This issue could occur if the team member does not have sufficient permissions to ‘edit event’ settings. Check the user's role and permissions to ensure that they have access to the controls needed to ‘edit event’ settings.




7. Can I have more than one admin?

Yes, you can have more than one admin. Having multiple admins can help ensure that there is always someone available to manage the platform in case the primary admin is unavailable. However, it's recommended to limit the number of admins to only those who need access to avoid any security issues.






Permissions Table


analytics

 Manage analytics, segments, performance     reports and so on

archive events

 Archive an existing event

assign events

 Assign an event executive to an event

billing

 Manage community billing plan details

create events

 Create a new event and duplicate an existing   event

edit events

 Modify event entry settings

edit events

 Modify the event registration form

edit events

 Edit event venue settings

edit events

 View, add, edit and delete activities from the Session > Session List

edit events

 View, add, edit and delete speakers

edit events

 View, add, edit and remove hosts

edit events

 View, add, edit and delete booths

edit events

 View, add, edit and delete sponsors

edit events

 View, add, edit and delete the stage backdrop

edit events

 View, add, edit, and delete Pre-recorded videos

edit events

 View, add, edit and delete Live stream   destination

edit events

 View, add, edit and delete tickets

edit events

 View, add, edit and delete session recordings

edit events

 View, add, edit and delete alerts:   announcements and notifications

edit events

 View, add, edit and delete participants

edit events

 View, add, edit and pause emails

edit events

 View and edit the event landing page

edit events

 Request to index the event on search engines

edit events

 View, enable, edit and pause the Leaderboard

edit events

 Enable or disable Pre event entry

edit events

 Enable or disable Event replay

edit events

 View the steaming keys

edit events

 Enable or disable Full HD streaming and   recording

edit events

 View booth visitors and leads

edit events

 Edit Social Lounge settings

edit events

 View, add, edit and delete session RHS     integrations like Typeform, Kahoot and so on

edit events

 Modify Q&A settings: Allow comments on   Questions

edit events

 View, add, edit and delete resources

edit events

 View, add, edit and delete Polls

edit events

 View, add, edit and delete Breakout Rooms

edit events

 Enable or disable session replay

edit events

 Start, stop or pause a session

manage content

 Upload, view and delete videos from the video   library

manage integration

 Manage all event and community integrations

manage integration

 Manage event specific integrations like   HubSpot, Mailchimp and so on

manage roles

 Modify the permissions of each role

manage team

 Add, edit and remove team members of your   community

moderation

 Moderate the chat: event and session level

moderation

 Moderate the Q&A

moderation

 View, accept and reject raised hands requests

moderation

 Delete messages from chat

moderation

 Pin messages to chat

pause/end events

 Pause or close an event for the audience

start events

 Open an event to the audience






Need more help? Contact support@airmeet.com or visit our 24*7 Support Lounge.














Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article