My video is not visible and a broken camera icon is visible to others. What to do ?

Modified on Tue, 20 Jun, 2023 at 4:57 PM


If your video is not visible and shows the below icon to others, this happens when another application on your device is using your default camera. 


                                            Zoom: Video Not Working On Lenovo Devices | IT@UMN | The people behind the  technology

To fix this, close all other applications which could be using your camera and refresh the page.



Need more help? Contact [email protected] or visit our 24*7 Support Lounge.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article