How to disable & clear "Session Chat" for all the attendees at an Airmeet event?

Modified on Wed, 04 Oct 2023 at 03:24 PM



TABLE OF CONTENTS

    1. Overview

    3. Pre-Event Customization

    4. During the Event Customization



1. Overview

Customize the level of interactions available for your attendees at your event. As an organizer, you can disable the 'Session chat' available for attendees to message each other during the live session.


Configure precisely how you want your attendees to engage in the event with our advanced engagement controls.


You will be able to modify the options either prior to the event's start or while the event is in progress.



3. Pre-Event


Before the event starts, the organizer can enter the event via preview mode, allowing you to customize the event theme and change the setting according to your preferences.




4. During the Event


During the event, the organizer can change the setting according to their preferences on a real-time basis.


To disable the session feed(chat) & clear sessions chat, kindly follow the below steps:


Step 1: Go to the settings tab in the top right corner.


Step 2: Click on the “Customize event” button.

Step 3: Scroll down to the session experience section and "toggle the button off" beside the 'Live chat' option to disable the session feed(chat) from all the sessions.



Step 4: Click the 'Clear' button to erase all the existing chats on all the sessions in one go.


Disclaimer : Clearing Event feed data may impact the post-event analytics reports. Kindly perform the action accordingly.



Step 5: Scroll down and click on the "Save" button.


Note: None of the participants including speakers, exhibitors & event organizer would be able to view session chat once it is disabled.





Need more help? Contact support@airmeet.com or visit our 24*7 Support Lounge.

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