Q. I am in a lounge, and I cannot see my camera and mic option. What should I do?
Would you mind making sure that:
- Please ensure that you are using the supported browsers.
- Also, please check your camera and mic permissions and give the same to Airmeet.
- You cannot see the camera and mic option alone on the virtual tables. You can only see it if you are with other participants.
Q. How to Join or Leave a Table in the Social Lounge?
a) Hover towards a particular table and click on "Join" to connect with other participants on the table
b) Click on the Cross (X) sign on the top to leave the table.
Note: There’s an exclusive hidden seat for the host. (Any table can be expanded up to seating of 8 people, and the host can reside on any table at any instance taking the total capacity to 9.)
Q. Can a host be present on two tables at once?
No, the host will have to leave a table, and only then can he join another table.
Q. Can an event organizer or event managers reduce the number of tables from the social lounge?
Yes, you can reduce the number of virtual tables from the "Configure Social Lounge" option.
Read about: How to Set up and Configure tables at the Airmeet Social Lounge?
Q. Can a host(event organizer) or event manager edit a table’s seating capacity during the live session?
The Event Manager (team member) can edit the seating capacity of any table to a maximum of 8(Free plan) and a minimum of 1 chair.
Q. As a host, can I join any table in the lounge?
As a host, you can join any table in the social lounge irrespective of whether it's full or not. Click on join to join a table.
Q. Can we merge two or more small tables?
No, two or more small tables can’t be merged. Instead, you can increase the occupancy of any table to 15 or 32 participants(depending upon the plan opted).
Note: The host can move to any table even if it is fully occupied.
Q. Can attendees edit the seating capacity of any virtual table?
Yes, attendees can edit the seating capacity of the virtual table only if the table is created by them.
Read More: As an attendee, how can I create my own table at the lounge?
Whereas the Event Managers (Team Members) can edit the occupancy for all the tables.
Q. Can speakers join lounge conversations?
Yes, speakers can join virtual tables at the social lounge.
Q. How to edit the Greeting Message in the social lounge?
The new social lounge update lets the host edit the welcome message to greet the users or share instructions during the live event.
Step 1: Look out for “Configure the social lounge” on the top right corner of the lounge.
Step 2: Edit message in the pop-up and click on "Save." Your message is live.
Q. What do "fixed" and "expanding" in table configuration mean?
When you are configuring the number of seats on the table, you may choose from the following two options:
1. Fixed: Total number of seats selected by you will be shown upfront to all the users in the social lounge.
For example: If you choose the total number of seats to be seven on the table, then a total of seven empty seats will appear on the table immediately.
2. Expanding: In this option, the number of seats will increase by one every time a new participant joins the table.
For example: If you choose a total number of seats to be four, then a total of four empty seats will appear on the table immediately. When four people have joined the table, the 5th empty seat will automatically appear and so on until the table is full.
Q. Can I fix a table at 11 chairs?
No, fixed tables are only possible for up to 8 seats. So if your expanding table has >8 participants on the table, you cannot make it a fixed table.
Q. How to exchange Information/Details over Chat at the Virtual Table
Step 1: Click on the Chat icon.
Step 2: Send your message to all the participants available on the table.
Note: You won't be able to see past chat if joined in between.
Q. Can the event organizer restrict attendees from interacting with each other in the Social Lounge?
No, the event organizers can’t restrict attendees/participants from interacting in the Social Lounge. If you don’t wish your attendees to network, you can disable the social lounge.
Need more help? Contact firstname.lastname@example.org or visit our 24*7 Support Lounge.
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