Integrate Airmeet with Salesforce Pardot

Modified on Mon, 1 Apr at 11:13 PM



TABLE OF CONTENTS


1. Overview



Easily sync Pardot Prospects with your event as participants. Prospects added to a Pardot List are added to the event automatically.


Supports mapping of custom registration fields with Pardot Prospect fields. Attendees can be sent to a separate Pardot List. Unique join links are updated in Pardot. Engagement details can be sent back to Pardot as Pardot External Activities.



2. Connect Pardot to you Airmeet community


Step 1: Log in at www.airmeet.com with your organizer ID. Click on the "Integration tab" from the left-hand side of the community dashboard.


Step 2: Under the Apps section, search for "Pardot" and click on the "Connect" button.



Step 3: Enter the Salesforce business unit ID and Pardot domain.




Step 4: Click on "Connect."



Note: Connecting Pardot to the Airmeet community is a one-time activity. You don't need to repeat the above steps to connect it to another event later. 



2.1. How do I get the business unit ID and Pardot Domain?



For Business unit ID, kindly follow the steps:


Step 1: Login to your Salesforce account and go to Marketing Setup.




Step 2: Click on "Business Unit Setup" from the right-hand side, add a new business unit, or copy the business Unit ID from an existing business unit.


For the Pardot domain, kindly follow the steps:


Step 1: Login to your Pardot account via Salesforce login.

Step 2: Copy the Pardot URL from the top.


Note: Kindly copy the URL excluding "https://"


3. Enable Pardot at event level



Once the Pardot is connected to Airmeet Community, you can connect both platforms at the event level. Let's see how to enable the integration at the event level.


Step 1: Go to your particular Event dashboard and click on the Integrations tab.



Step 2: Click on "Enable."


Now, depending on your requirements, you can Export registration details from Airmeet to Pardot or send or add contact details to Airmeet.



3.1. Export from Airmeet to Pardot


You can export your event registration details from Airmeet.


Step 1: Enable the "Export from Airmeet" toggle.


Step 2: Select the Pardot List or Prospect List from the dropdown option where you want to export registration data to Pardot.




Step 3: Enable the "direct access link," which is a unique link for all registrants, and enable the attendee list (if required).


Step 4: Map the Airmeet fields to your Pardot fields.




Step 5: Click on "Save" to complete the process of the integration.



3.1.1. Engagement Activities sent to Pardot



3.1.1.1 Initial SetUp in  Salesforce Pardot


1. Setting up Airmeet Extension 

              

   Extension Name - Airmeet


                  





2. Following are the activities and API names that are sent to Salesforce Pardot from an Airmeet event:


Activity Name                                                        API Name

Event Registered

Event_Registered_Airmeet

Event Attended

Event_Attendance_Airmeet

Question Asked

Question_Asked_Airmeet

Session Attended

Session_Attended_Airmeet

Poll Response

Poll_Response_Airmeet

Joined Table

Table_Joined_Airmeet

Booth Visited

Booth_Visited_Airmeet

Clicked CTA

CTA_Clicked_Airmeet

UTM Source

UTM_Source_Airmeet

Joined OnDemand Event

Event_Joined_OnDemand_Airmeet

Joined OnDemand Session

Session_Joined_OnDemand_Airmeet

UTM Medium

UTM_Medium_Airmeet

UTM Campaign

UTM_Campaign_Airmeet

Joined Event

Event_Joined_Airmeet

Joined Booth

Booth_Joined_Airmeet

Joined Session

Session_Joined_Airmeet

Joined Stage

Stage_Joined_Airmeet

Leaderboard Score

Leaderboard_Score_Airmeet

Opened Resource

Resource_Opened_Airmeet

Engagement Score

Engagement_Score_Airmeet





3. Set a Business Unit Assignments. The name should be same as your Business Unit Name.




3.1.2  Selecting External Activities to send to Pardot

  • You can select the engagement data that you wish to send to Pardot from Airmeet. This data is added as External Activity in Pardot. 
  • Leaderboard score and Engagement score are added to unique Prospect fields created for each event.
  • Registration UTM data can be sent to specific Prospect Fields.






3.2. Import from Pardot to Airmeet


You can import your prospect's details and add them as a registrant on Airmeet. Once a prospect is added to Airmeet, a unique link is sent to there respective email address.


Step 1: Enable the "Import from Pardot" toggle.


Step 2: Select the Pardot List or Prospect List from the dropdown option where you want to import data from Pardot to the Airmeet event.





Step 3: Map the Airmeet fields to your Pardot fields.


Step 4: Click on "Save" to complete the process of the integration.



4. Things to keep in mind

  • Supports mapping of custom registration fields with Pardot Prospect fields

  • Prospects in Pardot are added to a specific Pardot List. A direct Access Link for the event will be added to Prospects.

  • Participants who registered for the Airmeet Event before enabling this integration for the event will not be added automatically. You must export from Airmeet and upload a CSV file in Pardot to add those participants.




Need more help? Contact support@airmeet.com or visit our 24*7 Support Lounge. 

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